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Frequently asked questions

Do you offer discounts for bulk orders?

Yes, we offers special discounts for bulk purchases through our Trade Professionals Program, designed for qualified trade professionals such as designers, architects, and contractors.

Key benefits include:

  • Exclusive discounts on large orders.
  • Personalized support from a dedicated trade account manager.
  • Free and straightforward enrollment via our website.

If you need a quotation for a substantial purchase, our trade account managers are ready to assist. Join the Trade Professionals Program today and start saving on your next project!

Is this fixture dimmable?

Yes, our brass dome lights are compatible with dimmer switches.

What bulb type should I use?

We recommend LED bulbs for energy efficiency and long-lasting light. For a cozy, warm atmosphere, we recommend a bulb with a color temperature between 2700K-3000K.

How should I maintain and clean my fixture?

For regular cleaning, use a soft cloth to dust. For deeper cleaning, use a gentle, damp cloth, and avoid harsh chemicals as they can damage the lacquer finish.

Do you offer custom drop lengths?

If you need a drop length that’s longer or shorter than our standard options, please contact us. We’ll be happy to accommodate custom requests

Do you offer custom finishes?

Yes, we can customize finishes upon request. Contact us with specific requirements.

Is there a warranty?

All our fixtures come with a 1-year warranty for peace of mind.

What is your return policy?

We accept returns within 60 days of delivery if the item is unused and in its original condition. For more details, please refer to our Return Policy.